Home › About

About AirOva

Updated: 21 October 2026

AirOva is a travel eSIM store based in Phuket, Thailand. It sells prepaid mobile data plans for 190+ countries: you buy the eSIM online, install it from a QR code before your trip and use local partner networks the moment you land. Payments go through Stripe, an eSIM that fails to activate is refunded or replaced, and questions are answered by real people.

What AirOva sells

Three plan types: fixed-GB data plans in 202 countries; unlimited data with no data cap and no fair-usage limit in 176 countries; and data + calls plans that include call minutes in 59 countries. Plus regional plans: the Europe eSIM and the Worldwide eSIM.

Every country page lists its plans, prices and the local networks they run on. All destinations are on the destinations page.

How it works

Pick a plan and pay in under two minutes. The QR code appears on screen right after payment and is emailed to you. Install the eSIM at home over Wi-Fi: validity starts at the first connection in the destination country. When you land, turn on data roaming for that line and you are online.

Your home SIM stays in the phone for calls and texts on your own number. See the install guide and check your phone’s compatibility.

Payments

Card, Apple Pay, Google Pay and PromptPay via Stripe, or cryptocurrency via NOWPayments. AirOva never stores card data. Prices can be shown in your currency; you are charged in US dollars.

Refunds and replacements

You get a refund or a free replacement if the eSIM fails to activate because of a technical fault and support cannot fix it; if it was never installed or used and you ask within 30 days; if you received the wrong plan; or if your device turns out to be incompatible before the eSIM is installed. The details are in the refund policy.

Support

Message @airova_admin on Telegram or email support@airova.net. Real people answer, typically within 24 hours.

Does AirOva run its own mobile network?

No. Like other travel eSIM providers, AirOva sells plans that run on local partner networks. Each country page names the networks its plans use.

Reviews and legal

Customer reviews are on Trustpilot. The seller is AirOva eSIM, Phuket, Thailand. Terms of service, privacy policy.

AirOva FAQ

Is AirOva a legit eSIM provider?
AirOva is a travel eSIM store based in Phuket, Thailand. Payments go through Stripe and the store never stores card data; an eSIM that fails to activate is refunded or replaced under the published refund policy; and real people answer on Telegram and by email. Customer reviews are published on Trustpilot.
Where is AirOva based?
In Phuket, Thailand. The seller on the legal documents is AirOva eSIM.
How do I contact AirOva?
On Telegram at @airova_admin or by email at support@airova.net. Replies typically come within 24 hours.
What if my eSIM does not work?
Check that data roaming is on for the eSIM line and that the phone is carrier-unlocked, then message support. If the eSIM failed to activate because of a technical fault we could not fix, you get a refund or a replacement.