This Policy explains how [Company Legal Name] (“airova”, “we”), a company registered in Thailand, collects and processes personal data of visitors and customers of airova.net, in line with Thailand's Personal Data Protection Act (PDPA) and, where applicable, the EU GDPR.
Payments are processed by Stripe (card, Apple Pay, Google Pay, PromptPay) and NOWPayments (cryptocurrency). These providers process your payment data as independent controllers under their own privacy policies. airova receives only the payment result and metadata (e.g. order ID, email).
We use Google Analytics 4 and Yandex.Metrika (which may include session replay “Webvisor”, click maps and scroll maps) to understand usage and improve the site. These tools set cookies and collect technical data. Where required by law we ask for your consent before enabling non-essential analytics; you can decline or withdraw consent, and manage cookies in your browser.
We share the minimum data needed with: our eSIM connectivity partners (to provision your eSIM), payment processors, email delivery, and analytics providers named above. We do not sell your personal data.
Our providers may process data outside Thailand or your country. Where required, such transfers rely on appropriate safeguards (e.g. standard contractual clauses).
We keep order and account data for as long as needed to provide the service and meet legal (e.g. accounting) obligations, then delete or anonymise it.
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your data, and object to or withdraw consent for certain processing. To exercise your rights, email support@airova.net. You may also lodge a complaint with your data protection authority.
Data controller: [Company Legal Name], [Registered address, Thailand]. Email: support@airova.net.
This Policy is published in several languages for convenience; in case of discrepancy, the English version prevails.